You may request an invoice by getting in touch with our invoicing department at the following email address: [email protected]. Please be sure to give us your tax information or provide us with the reference number so we may issue the invoice.
Please contact our booking and information centre at [email protected] or on +34 956 68 18 30 to ask about lost property; if we find your item(s) we will do our best to get it/them back to you.
If you have any complaints or suggestions you can contact our quality assurance department ([email protected]). We will be very grateful for your comments, both negative so we can make improvements and positive so we can maintain our standards.
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