Our hygiene and safety measures

FRS have established and adopted all the protocols required by the Authorities regarding safety and hygiene as well as additional company measures, so that your crossing and safety come first, as always.


FRS is now certified with My Care

We are the First Shipping Line to be awarded the My Care certification from DNV GL for managing the risk of infection in our facilities following the spread of the Covid-19 pandemic.

More information

These are the measures that we’ve adopted, both on land and on board our ferries, in order to protect your safety before, during and after the journey.

If you have any queries, please contact us

Remember that the use of masks on board is obligatory

Cleaning and disinfection

We have a specific work team to carry out all the anti-COVID hygiene measures.

Cleaning services

Protocol for disinfecting and cleaning the toilets every time a customer uses them.

Reserved spaces

We have reserved spaces available for families and groups.


Passenger protection protocol in the event of suspected infections. Continuous monitoring system onshore and on board.

Separation screens

We’ve separated spaces with safety screens.

Temperature control

We’ll carry out temperature checks on all passengers before boarding.                              

Movement circuit

We’ve established a signposted circuit for the movement of passengers inside the ship. 

Hydroalcoholic gel

Well-marked stations with hydroalcoholic gel.

Available seats

Distribution of available seats with a separation which allows the safety distance to be maintained.

Staff training

Specific training of the crew and ground staff on anti-COVID-19 hygiene measures.

Epidemic control kits

We have kits containing material: masks, hydroalcoholic gel and gloves on board.

Vending machines

The cafeteria service has been replaced with vending machines with drinks and food.

Ozone machines

We have ozone machines to guarantee the air purity on board.                      

Measures and review

FRS always strictly complies with the required measures, legally verified by independent external bodies.