In response to the requirements of the new legislation, from 1 March 2021 the discount for residents will be shown in the final stage of the purchase process. You will still be able to see the price for your booking with the discounts applied before completing the payment. You can find out more information here:
We are the First Shipping Line to be awarded the My Care certification from DNV GL for managing the risk of infection in our facilities following the spread of the Covid-19 pandemic.
Our Ceuta Jet ferry, which transports passengers and cargo along the Algeciras-Ceuta line, has already been granted the My Care certification. Likewise, the same protocols also apply to the three cargo ships that operate the Algeciras-Tanger Med route: Kattegat, Tanger Express and Miramar Express.
This certification shows that we have implemented more comprehensive hygiene and safety protocols to avoid the risk of infections connected to the pandemic, in addition to preventing any other pathogens.
The My Care certification is based on hospital standards and management systems for protecting people, guaranteeing processes of improvement and continuous supervision, which will be converted into a dynamic protocol to be adapted to all kinds of health and safety-related risks.
Complying with these strict protocols is essential for us at FRS, as we are responsible for our customers’ wellbeing.
My Care demonstrates and certifies that we have implemented the appropriate health and safety measures, such as:
Safety distance notices, temperature control, signage, supply of PPI, staff training and awareness, information monitoring, strengthening of cleaning and disinfection in all areas, hygiene stations with hydroalcoholic gels, modified seating to maintain the safety distance, areas protected by screens for families or groups, contactless payment on board, and a movement circuit for maintaining the safety distance, among others.
Moreover, we have also digitalised the entire booking, purchasing and online check-in process, thus avoiding unnecessary trips to the ticket booth, queues and crowds at the port. Our customers can now obtain their fixed-date ticket online and go straight to the ferry with their boarding pass.